Unified Communications Module

Unified Communications Module

With the Avaya IP Office Unified Communications Module (UC Module), Avaya provides a single touch point for sourcing, maintenance and support of application deployment.
The UCModule is an integrated CPU running Linux, thus avoiding the need for server licenses (Microsoft) and any requirement to keep an external server updated outside of the telephony software and hardware.

Additional benefits include flexibility with application deployment such as Preferred Edition and the ability to expand ports, user licenses for user productivity packages.

The UC Module comes preloaded with all Preferred Edition Voice Mail Pro server software images including a Preferred Edition license.
The UC Module will include an implicit Preferred Edition license so all server software will be available
depending on the User package purchased, e.g., Power User, Teleworker, Officeworker and Mobileworker
package licenses.

The UC module will support up to 20 voicemail ports which are supported running concurrently with up to 50 User packages,  200 mailboxes/phones on a system or in a small community network.

Supports systems running IP Office Advanced Edition mode (CCR) on Microsoft server.

  • Preferred Edition – powerful, integrated unified communications – PC Based

IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.
IP Office Preferred Edition is our most commonly requested package, adding conferencing, call routing, call recording & flexible programming.
Secure “Meet Me” Conferencing – Built-in 128-party conferencing means all users can host their own password- protected conference bridge (up to 64-parties per conference) to enhance collaboration. Host a multitude of calls simultaneously. Add optional HD video to conference with colleagues.

Automated Call Routing – Create unlimited automated attendants (with an unlimited number of levels) for sophisticated call routing. Customize to handle calls by time of day, day of week or other variable. Recognize callers and deliver personalized messages to them. Pre-record announcements (holiday greetings, promotions) and schedule for future use.

Call Recording – Recording of incoming or outgoing calls is built-in. Set the frequency of recorded calls (all calls, a percentage of calls). Record with the push of a button, and send recordings directly to voice/email mailboxes for forwarding via email.
Flexible programming via a graphical user interface - makes customizable call routing changes to your business easy and quick to implement.
For more information about Avaya IP Office Preferred Edition, please click here