Telephone sets

The addition of IP Office telephones to the base IP Office system is crucial to experience the full range of functionality of the system. These telephones are custom created to make the most of the inbuilt functionality and are the perfect business tool to help an employee make the most of their phone system.

Each of the phone ranges has a different purpose within the Avaya family, from the premium quality Avaya 9600 series to the budget-conscious 1400 series, and from the DECT (wireless) units to conference phones.

Here is the list of Avaya’s telephones series Digital Future working, supports & recommends to our customers :

Digital phones
  • 1400 series – includes the 1403, 1408, and 1416

The IP Office 1400 series digital telephones provide critical capabilities not often found in competitively priced models.
Fixed keys are for easy access to the most common features with flexible softkeys providing contextual guidance and prompts for ease usage and efficiency. Integrated speakerphones and other advanced technology deliver clear, clean audio that will satisfy even discerning users. The IP Office 1400 series are the best fit to the more price sensitive customers looking for additional functionality to choose from to suit the needs of their business.

Please click here for IP Office 1400 seriestelephones brochure.

  • 9500 series – includes the 9504 and 9508

The Avaya 9500 Digital Deskphone series deliver highly reliable, high quality, communication solutions, smart design, crystal-clear sound and productivity features make these phones an easy choice for companies looking to gain strategic competitive advantage from their communications infrastructure.

The Avaya 9500 Digital Deskphone series features large, eye-friendly displays; paperless, all-digital labeling; and a high-quality integrated speakerphone that ensures everyone can hear and be heard. There’s almost no learning curve with the 9500 Series. Almost any user will intuitively know to use the fixed keys to access the most common features and the flexible softkeys with contextual guidance and prompts.

Please click here for IP Office 9504 telephones brochure or here for IP Office 9508 telephones brochure.

IP phones
  • 1600 series – includes the 1603,1608 and 1616 telephones

For businesses with basic communications needs, the 1600 Series IP deskphones deliver familiar features at an attractive price point. They are ideal for office, branch, and call center use, and can be deployed alongside other Avaya phones, ensuring that all employees have exactly the functionality they need.

The 1600 Series combines the features of traditional and IP deskphones, delivering capabilities often found in higher-priced devices. All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines.

Please click here for IP Office 1600 series telephones brochure.

  • 9600 series – includes the 9601, 9608, 9611G, 9621G, 9641G, 9620L, 9630G, 9640/G, and 9650/C & 9670G

Solidly built, elegantly designed, and future ready to support the way you work for years to come, Avaya 9600 Series IP Deskphones are packed with features that help drive collaboration enterprise wide.
A select set of 9600 IP phones offer touch-screen access to web-based applications, menus, calendars, and directories, plus high-quality voice calls, instant messaging, voice messaging, conference calling, and more.Superior acoustics in the 9600 Series phones and handsets reduce distracting background noise and provide a broader range of audio frequencies for a more you-are-there experience.

1. Application Integration
Access instant messaging, calendar, colleagues’ presence, call history, web-based productivity apps and more—right from your IP phone.
2. Touch Screen Interface
Focus on collaborating instead of navigating complex menus. Large, color touch-screens and customizable softkeys make the 9600 Series deskphones easy to learn and simple to use.

Please click here for IP Office 9600 series telephones brochure.

Avaya Conference Phones

Enterprises that put a high value on collaboration will want to take advantage of the choices available in the Avaya suite of conference phones. With crystal clear voice quality, patented noise suppression and a sophisticated design that looks great anywhere, Avaya conference phones are the perfect choice for today’s collaborative, virtual work environments.                                                                                     
When you need to connect quickly, there’s no substitute for a conference call. They are a must-have for companies with multiple sites and for situations where employees need to engage in fast, simple, spontaneous collaboration.
Smarter, faster and greener than traveling to face-to-face meetings, they help lower your carbon footprint, make better use of everyone’s schedule, and are proven money-savers, in many cases paying for themselves in the first meeting alone.

Avaya B100 Series Conference Phones feature Avaya OmniSound® 2.0, a patented audio technology designed to deliver crystal-clear voice transmission. Extra noise suppression minimizes background noises and wideband voice transmission produces a 7 kHz sound signal for VoIP calls.

Ready out of the box for standard-size rooms (up to 300 sq. ft.), Avaya conference phones can be equipped with a pair of microphones that more than doubles the voice pickup range to more than 700 sq. ft. and over a dozen participants.

Avaya conference phones are designed for quick and easy call setup. Soft-keys on the Avaya 2033 and 1692 IP Conference Phones are automatically labeled from the system for easy navigation of call server features.

Record meetings: When it’s important to record and store meetings—for example for later review, to provide to colleagues, or to get transcriptions—take advantage of in-phone SD cards on the Avaya B100 Series Conference Phones. Capture entire meetings as audio files and/or use the conference phones as dictation devices.

There are several Avaya conference phones:

  • Avaya B149: Simplicity and Quality Usage: Private offices, small to mid-sized conference rooms. Combines superior sound quality and simple set-up via the conference guide and phone book.
  • Avaya B159: Easy Connectivity Usage: Board rooms, large conference rooms. Enhanced connectivity for mobile, cordless, digital and IP phones. Built-in bridging supports multiple forms of connectivity simultaneously.
  • Avaya B179: SIP-based Call Handling Usage: Board rooms, large conference rooms. A feature-rich, SIP-based phone that supports VoIP-based calls and integrates with Avaya Aura® Communication Manager. Web-based import/export of contact details.

Please click here for Avaya conference phones brochure.

  • Supports 3 administrable feature buttons
  • Each button includes dual LEDs (red, green) providing explicit status for the user
  • Includes fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
  • Includes high-quality speakerphone
  • Two-line by 16-character display, white backlit for easier viewing in all lighting conditions
  • Supports eight administrable feature buttons
  • Each button includes dual LEDs (red, green) providing explicit status for the user
  • Includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute
  • Includes high-quality speakerphone
  • Supports a broad portfolio of wired and wireless headsets through its integrated headset jack
  • Large capacity contacts and call log applications that can enhance productivity and personalization
  • Context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs
  • The three-line by 24-character display is white backlit for easier viewing in all lighting conditions

The 1416 Digital Deskphone supports 16 administrable feature buttons on the phone itself – and a 32-button expansion module provides access to a total of 48 feature keys or speed dial buttons

  • Each of the buttons features a dual LED (red, green) providing explicit status for the user
  • For a familiar look and feel, the 1416 Digital Deskphone includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute
  • In addition, the 1416 Digital Deskphone includes a high-quality speakerphone, and supports a broad portfolio of wired and wireless headsets through its integrated headset jack
  • Context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs
  • The viewing angle of the display on the 1416 Digital Deskphone is adjustable and measures four lines by 24 characters
  • Additional caller related information is displayed with active appearances for easier call handling
  • The display is white backlit for easier viewing in all lighting conditionsNortel 1200 Series IP Phones
  • 4 administrable feature buttons on three levels (total of 12 button positions), each with dual red-green LEDs to display status
  • 10 fixed-feature keys for common tasks (e.g. contacts, history and message)
  • Integrated, high-quality speakerphone
  • Headset jack supports wide array of wired and wireless Avaya headsets
  • Large capacity contacts and call log functions
  • Context-sensitive interface, 4-way nav cluster and 4 softkeys simplify and speed up operations
  • 4 line X 32 character display, white backlit for easy viewing
  • 10 fixed-feature keys for common tasks (e.g. contacts, history and message)
  • Integrated, two-way speakerphone
  • Headset jack supports wide array of wired and wireless Avaya headsets
  • Additional caller related information is displayed with active appearances for easier call handling
  • Context-sensitive interface, 4-way nav cluster and 4 softkeys simplify and speed up operations
  • 8 line X 32 character display, white backlit for easy viewing• Large capacity contacts and call log applications that can enhance productivity and personalization
  • Context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs
  • The three-line by 24-character display is white backlit for easier viewing in all lighting conditions
  • White backlit display – 2.6” diagonal, 2 rows by 16 characters
  • Ergonomic hearing aid compatible handset –
  • 3 line appearance/feature key buttons – with dual LEDs (red, green)
  • 2 way speakerphone
  • Message waiting indicator
  • Avaya Menu button – (options and settings access)
  • Redial,  Speaker, Mute, Conference, Transfer, Hold and Drop button
  • Single Ethernet (10/100) line interface
  • Secondary Ethernet (10/100) line interface on the 1603SW-I
  • White backlit display – 2.6” diagonal, 2 rows by 16 characters
  • Ergonomic hearing aid compatible handset –
  • 8 line appearance/feature key buttons – with dual LEDs (red, green)
  • 2 way speakerphone
  • Message waiting indicator
  • Avaya Menu button – (options and settings access)
  • Three contextual softkey buttons
  • Redial,  Speaker, Mute, Conference, Transfer, Hold and Drop button
  • Ethernet (10/100) line interface with a secondary 10/100 port for collocated laptop or PC
  • PoE 802.3af class 2 device, also supports a local power supply
  • Headset interface
  • Optional Gigabit Adapter for Gigabit connectivity to a PC
  • White backlit display – 2.6” diagonal, 2 rows by 16 characters
  • Ergonomic hearing aid compatible handset –
  • 16 line appearance/feature key buttons – with dual LEDs (red, green)
  • 2 way speakerphone & headset interface with message waiting indicator
  • Avaya Menu button – (options and settings access)
  • Three contextual softkey buttons
  • Redial,  Speaker, Mute, Conference, Transfer, Hold and Drop button
  • Ethernet (10/100) line interface with a secondary 10/100 port for collocated laptop or PC
  • PoE 802.3af class 2 device, also supports a local power supply
  • Optional Gigabit Adapter for Gigabit connectivity to a PC
  • OmniSound® 2.0
  • Analog connection
  • SD call recording
  • Expandable with microphones
  • Phonebook
  • Conference guide
  • OmniSound® 2.0
  • Analog connection
  • Connects to DECT/mobile phones
  • USB-connection
  • Connection for Wireless headset
  • Expandable with microphones
  • SD call recording
  • Expandable for PA System
  • Line selector
  • Phonebook
  • Conference guide
  • Built-in bridging function
  • OmniSound® 2.0
  • SIP based
  • 5-way conference calls
  • SD call recording
  • Built-in bridging function
  • Expandable with microphones
  • Connection for Wireless headset
  • Phonebook
  • Conference guide
  • Expandable for PA System
  • Web-based configuration of import/export of contacts and settings
  • PoE (Power over Ethernet)